Membership Eligibility
Use of the Amex Website is available only to persons who can form legally binding contracts under Kenyan governing laws. If you are a minor i.e. under the age of 18 years, you shall not register as a member of amexautospares.com and shall not transact or use amexautospares.com website. As a minor if you wish to use or transact on amexautospares.com, such use or transaction may be made by your legal guardian or parents who have registered as users of amexautospares.com. amexautospares.com reserves the right to terminate your membership and refuse to provide you with access to amexautospares.com if it is brought to Amex Online Shopping’s notice or if it is discovered that you are under the age of 18 years.
Your Account and Registration Obligations
If you use amexautospares.com, you shall be responsible for maintaining the confidentiality of your User ID and Password and you shall be responsible for all activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete that amexautospares.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, amexautospares.com has the right to indefinitely suspend or terminate or block access of your membership with amexautospares.com and refuse to provide you with access to the Website.
Communications
When You use the Website or send emails or other data, information or communication to amexautospares.com, You agree and understand that You are communicating with amexautospares.com through electronic records and You consent to receive communications via electronic records from amexautospares.com periodically. amexautospares.com may communicate with You by email or by such other mode of communication, electronic or otherwise.
Charges
Membership on amexautospares.com is free. amexautospares.com does not charge any fee for browsing and buying on amexautospares.com. However, amexautospares.com reserves the right to charge a fee and change its policies from time to time. In particular, amexautospares.com may at its sole discretion introduce new services and modify some or all of the existing services offered on amexautospares.com. In such an event amexautospares.com reserves, without notice to You, the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee and related policies shall automatically become effective immediately once implemented on amexautoparts.com. Unless otherwise stated, all fees shall be quoted in Kenya Shillings. You shall be solely responsible for compliance of all applicable laws including those in Kenya for making payments to amexautospares.com.
Use of Amexautoparts.com Website
You agree, undertake and confirm that your use of amexautospares.com shall be strictly governed by the following binding principles:
You shall not host, display, upload, modify, publish, transmit, update or share any information that:
- belongs to another person and to which You do not have any right.
- is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" or misleading in any way.
- is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
- harasses or advocates harassment of another person;
- involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing or "spamming";
- promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
- infringes upon or violates any third party's rights [(including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];
- promotes an illegal or unauthorized copy of another person's copyrighted work (see "Copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
- contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
- Provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
- provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
- contains video, photographs, or images of another person age 18 or older without his or her express written consent and permission or those of any minor (regardless of whether you have consent from the minor or his or her legal guardian).
- tries to gain unauthorized access or exceeds the scope of authorized access (as defined herein and in other applicable Codes of Conduct or End User Access and License Agreements) to the Sites or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Sites or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
- engages in commercial activities and/or sales without Amex's prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" items related to the Sites. Throughout this Terms of Use, Amex. "prior written consent" means a communication coming from Amex Legal department, specifically in response to your request, and specifically addressing the activity or conduct for which you seek authorization;
- Solicits gambling or engages in any gambling activity which Amex, in its sole discretion, believes is or could be construed as being illegal;
- interferes with another user's use and enjoyment of amexautospares.com Website or any other individual's user and enjoyment of similar services;
- Refers to any website or URL that, in the sole discretion of Amex, contains material that is inappropriate for the amexautospares.com Website or any other Website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.
- harm minors in any way;
- infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;
- violates any law for the time being in force;
- deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
- impersonate another person;
- Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
- Threatens the unity, integrity, defence, security or sovereignty of The Republic of Kenya, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
- Shall not be false, inaccurate or misleading;
- Shall not, directly or indirectly,offer, attempt to offer;trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
- Shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;
- You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. Amex reserves the right to bar any such activity.
- You shall not attempt to gain unauthorized access to any portion or feature of amexautospares.com website, or any other systems or networks connected to amexautospares.com Website or to any Amex server, computer, network, or to any of the services offered on or through amexautospares.com Website, by hacking, password “mining” or any other illegitimate means.
- You shall not probe, scan or test the vulnerability of Amex website or any network connected to amexautospares.com website nor breach the security or authentication measures on amexautospares.com website or any network connected to the Website.
- You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to amexautospares.com Website, or any other customer of amexautospares.com, including any amexautospares.com account not owned by you, to its source, or exploit amexautospares.com Website or any service or information made available or offered by or through amexautospares.com Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by amexautospares.com Website.
- You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of amexautospares.com Website or Amex’s systems or networks, or any systems or networks connected to amexautospares.com.
- You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website.;
- You may not forget headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to amexautospares.com on or through the Website or any service offered on or through the Website. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
- You may not use the Website or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of amexautospares.com or others.Solely to enable amexautospares.com to use the information you supply us with, so that we are not violating any rights you might have in Your Information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights you have in Your Information, in any media now known or not currently known, with respect to Your Information. amexautospares.com will only use Your Information in accordance with the terms of use and Amex’s Privacy Policy.From time to time, you shall be responsible for providing information relating to the items or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects.
- You shall not exaggerate or over emphasize the attributes of such items or services so as to mislead other Users in any manner.
- You shall not lift (i.e. copy and paste) images of products you want to sell on amexautospares.com from other websites, images to be used must be original images and not stolen images or content posted on another site. And in the event that you violate this term, you hereby indemnify Amex of any third party claim thereon.
- You shall not engage in advertising to, or solicitation of, other users of amexautospares.com to buy or sell any products or services, including, but not limited to, products or services related being displayed on amexautospares.com or related to amexautospares.com. You may not transmit any chain letters or unsolicited commercial or junk email to other users via amexautospares.com. It shall be a violation of these Terms of Use to use any information obtained from amexautospares.com in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person outside of amexautospares.com without Amex’s prior explicit consent. In order to protect our users from such advertising or solicitation, Amex reserves the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period which Amex deems appropriate in its sole discretion
You understand that Amex has the right at all times to disclose any information (including the identity of the persons providing information or materials on the amexautospares.com Website) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury
Amex reserves the right, but has no obligation, to monitor the materials posted on amexautospares.com website. Amex shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right of amexautospares.com,
YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE Amexautoparts.com WEBSITE AND IN YOUR PRIVATE MESSAGES.
Please be advised that such Content posted does not necessarily reflect the views of amexautospares.com. In no event shall Amexassume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on amexautospares.com. You hereby represent and warrant that you have all necessary rights in and to all Content you provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information
Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through amexautospares.com, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. Amex shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on amexautospares.com.
It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on amexautospares.com and that you may be involuntarily exposed to such offensive and obscene materials. It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on amexautospares.com and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of amexautospares.com, and that the recipient may use such information to harass or injure you. Amex does not approve of such unauthorized uses but by using the amexautospares.com Website you acknowledge and agree that Amex will not be responsible for the use of any personal information that you publicly disclose or share with others on amexautospares.com. Carefully select the type of information that you publicly disclose or share with others on amexautospares.com.
Amex shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through a group(s) of People, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
Return & Refund Policy
Thanks for shopping at amexautoparts.com .
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us.
General enquiries: 0714 300400
Customer Care: 0753 300400
marketing@amexautoparts.com
Amex Autoparts Limited
P O Box 17880
00500 Nairobi
Kenya